Call Center Triage

How to Conduct Effective Telephone Triage Telephone triage is a special type of telemedicine offered by many call centers. The goal of this type of service is to help patients in need of medical care who are unable to see a doctor or nurse in person for any reason. After speaking with the individual, the nurse then provides qualified recommendations on the best option for treating whatever the patient’s issue is. This could include specific methods for treating the issue