Increase in Patient’s Confidence Patients have praised the call center service North Carolina medical message service. They have successfully utilized it. It helps them increase their trust and confidence in the provider. Speaking to the providers during critical moments can be very useful. Saves Time On Searching for an Appointment and Calling the Office The time wasted during a medical emergency can be very tedious. The patient would have to call a number and wait for somebody to pick up the phone. North