The Role of Virtual Triage in Advancing Nursing Care The role of a triage nurse is to conduct professional nurse assessments, begin medical therapy for patients who arrive at the emergency department, and prioritize treatments based on the severity of the needs. Virtual nurse triage services increase the number of care delivery paths that bring healthcare closer to patients while also generating revenue. Ever since the COVID 19 pandemic, hospitals have been burdened with a large number of patient influx, and